Terms of Service

Last updated: March 28, 2026

These Terms of Service ("Terms") govern your use of EatLocally, operated by Viva Inc. ("we," "us," "our"). By using EatLocally, you agree to these Terms.

1. The #EatLocal Program

EatLocally operates community dining programs ("#EatLocal") in partnership with local chambers of commerce. The program provides participants with a virtual Visa card for dining at participating local restaurants, with purchase rebates funded by corporate sponsors.

2. Eligibility

• You must be 18 years or older to participate.
• You must have a valid invitation code from a participating sponsor.
• You must provide accurate personal and payment information.
• The program is available only at participating merchant locations.

3. Your Card

• Your #EatLocal card is a virtual Visa card issued through Stripe Issuing. Stripe's cardholder terms also apply.
• You fund your card with your own money via a linked payment method.
• Your card can only be used at participating restaurants designated by the local chamber of commerce.
• Spending limits apply: per-transaction, daily, and monthly limits may be set by the program.
• Your card is for your personal use only. Sharing your card details is prohibited.

4. Purchase Rebates

• Purchase rebates are credited to your card balance after qualifying purchases at participating restaurants.
• Rebates are funded by the program's sponsorship pool, not by your employer directly.
• Rebate rates and monthly caps are set by the program and may change.
• Rebates are not cash and cannot be withdrawn. They can only be used for future purchases at participating restaurants.
• If a purchase is refunded, the associated rebate will be reversed.
• Purchase rebates are not wages, salary, or employee compensation. Tax treatment is your responsibility — consult your tax advisor.

5. Card Security

• You can freeze and unfreeze your card at any time through your dashboard.
• If you lose your device, request a card replacement immediately.
• You are responsible for all transactions made with your card.
• Report unauthorized transactions to us within 48 hours.

6. Prohibited Uses

• Using your card at non-participating merchants (transactions will be declined).
• Attempting to circumvent spending controls or merchant restrictions.
• Fraudulent activity, including submitting false refund claims.
• Sharing, transferring, or selling your card or rebates.

7. Termination

• You may deactivate your card and leave the program at any time.
• Remaining card balance will be refunded to your linked payment method.
• We may suspend or terminate your account for violation of these Terms or suspected fraud.
• Your sponsor may end their participation, in which case your card will continue to work but rebates will stop.

8. Disclaimers

• EatLocally is provided "as is." We do not guarantee uninterrupted service or that all merchants will accept the card.
• We are not responsible for the quality, safety, or legality of food or services provided by participating restaurants.
• Rebate rates, participating merchants, and program terms may change with notice.

9. Limitation of Liability

To the maximum extent permitted by law, Viva Inc. shall not be liable for indirect, incidental, special, or consequential damages arising from your use of EatLocally. Our total liability is limited to the amount of rebates credited to your account in the preceding 12 months.

10. Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Santa Clara County, California.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email. Continued use of the platform constitutes acceptance of updated Terms.

12. Contact

Questions about these Terms:
Email: [email protected]
Viva Inc., Cupertino, CA