Privacy Policy

Last updated: March 28, 2026

EatLocally ("we," "our," or "us") is operated by Viva Inc. This Privacy Policy describes how we collect, use, and share information when you use the EatLocally platform, including the #EatLocal community dining programs.

1. Information We Collect

Information You Provide

• Account information: Name, email address, phone number when you activate your card or submit a form.
• Payment information: Payment card details for card top-ups, processed securely by Stripe. We do not store card numbers.
• Employer/sponsor information: Company name, contact details, and program configuration for sponsors.

Information Collected Automatically

• Transaction data: When you use your #EatLocal card, we record the merchant name, location, amount, date, and time.
• Card usage data: Balance, spending patterns, and rebate history.
• Device and browser information: IP address, browser type, and device type when you visit our website.

2. How We Use Your Information

• Process card transactions and post purchase rebates
• Manage your card balance and spending controls
• Send transaction confirmations, rebate notifications, and program updates
• Generate engagement reports for sponsors (aggregated, not individual)
• Generate impact reports for chambers of commerce
• Detect and prevent fraud
• Improve the platform and develop new features

3. How We Share Your Information

• Stripe: Payment processing, card issuance, and transaction settlement. Stripe's privacy policy applies to payment data.
• Your sponsor/employer: Aggregated program usage data (total spend, participation rates). We do not share individual transaction details with sponsors unless you consent.
• Chamber of commerce: Aggregated economic impact data across all sponsors and participants.
• Restaurants: Aggregate traffic data (number of #EatLocal visitors, total revenue). No individual participant data is shared with restaurants.
• Legal requirements: When required by law, regulation, or legal process.

4. Data Retention

We retain your account and transaction data for as long as your account is active, plus 3 years for tax and compliance purposes. You can request deletion of your account by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing

California residents have additional rights under the CCPA. Contact us at [email protected] to exercise your rights.

6. Security

We use industry-standard security measures including encryption in transit (TLS), secure payment processing through Stripe (PCI DSS compliant), and access controls. We never store card numbers on our servers.

7. Cookies

We use minimal cookies for session management and analytics. We do not sell your data to third parties or use it for advertising.

8. Children's Privacy

EatLocally is not directed to children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or through the platform.

10. Contact Us

For privacy questions or to exercise your rights:
Email: [email protected]
Viva Inc., Cupertino, CA