Help & FAQ

EatLocally is a booking platform for your office's local food and drink. Your chamber of commerce offers it to member companies as a benefit, and your HR team uses it to book four things from local restaurants, wineries, bars, cafés, and boba spots: daily lunch specials and happy hours, catering for onsite events, team events at the venue (wine tastings, chef's tables, boba runs, private dinners), and regular reservations.

Any HR or office contact at a company whose chamber has launched EatLocally. You sign in with your work email (magic link — no passwords); the chamber's member-company roster controls access.

Free for chamber-member companies. The Cupertino Chamber may revise this benefit with at least 60 days' notice. You always pay the spot directly for what you book — no transaction fees from us.

Restaurants publish bookable event packages — wine tasting for 12, chef's omakase for 6, private dinner for 30, etc. You browse them on your chamber page, submit a request with date / guest count / notes, and the restaurant confirms or replies with alternatives. Both sides get email updates.

Restaurants that accept reservations link out to their existing OpenTable, Resy, or Tock page. You click "Reserve" on their listing and book through the system they already use. No extra account needed.

Sign in at eatlocally.ai/login and go to your account. You'll see tabs for My Quotes (catering requests you've sent), My Events (catering needs you've posted), and Event Bookings (team events you've booked at local spots).

Your Chamber is the data controller; EatLocally (operated by Viva Global LLC) is the data processor. We don't sell your data, don't use it for advertising, and don't train AI models on it. Cancel anytime — all your data is deleted within 30 days, except records we’re legally required to keep. See our Privacy Notice for full detail.

No. EatLocally routes inbound requests — catering quotes, event bookings, reservations — to you. You charge your normal prices and run your POS exactly as you do today. No codes, no discounts, no integrations.

Free for chamber members in good standing. Your listing in the chamber directory, catering profile, event packages, and reservation link are all included with chamber membership. The Chamber may revise these commercial terms with at least 60 days' notice.

Sign in at the restaurant portal. Requests show up in your Requests tab; you confirm or decline with one click, and the HR contact gets an email instantly. Optional quoted totals and notes are included in the confirmation.

Under the Events tab in the restaurant portal, add a package: name, event type (wine tasting / boba run / chef's table / private dinner / etc.), guest range, price per person, available weekdays, and a description. It goes live on your chamber's directory immediately.

Yes. We publish performance signals — response time, fulfillment rate, and ratings — to help companies choose. You'll get a chance to respond to feedback that concerns you. The goal is informed decisions on both sides, not gatekeeping.

Your free listing is tied to chamber membership in good standing. You can also cancel your account at any time from your portal — all your data is deleted within 30 days, except records law requires us to keep (e.g., financial records).

It gives HR contacts at your member companies one place to discover and book local food and drink — lunch specials, happy hours, catering, team events, reservations — all from chamber-member spots (restaurants, wineries, bars, cafés, boba shops). Member companies stay local for more of their food-and-drink spend. Member spots get structured inbound bookings with zero operational change.

Yes. Your chamber has its own sub-site (e.g. eatlocally.ai/cupertino), co-branded with your hashtag (#DineInCupertino, #TasteOfAustin, etc.) and colors. EatLocally stays in the footer as "powered by."

Reach out at [email protected]. Launch typically involves importing your restaurant roster, onboarding 3–5 pilot companies, and activating your public directory. Most chambers go live in 2–3 weeks.